If you get the error message, head to the contact page.
It’s come to light since Switch 2 launched that Nintendo is cracking down on people who make copies of its software — legitimate or otherwise — by ‘banning’ consoles it detects playing copies of Switch 1 games – a worry for anyone considering a secondhand Switch 2. It seems that owning an official, secondhand S1 cart can also create problems if a previous owner ripped it and has been running it elsewhere via a flashcard.
This headache-inducing scenario has been highlighted by dmathey on Reddit (thanks, @carygolomb), who claims to have had their Switch 2 banned after buying Switch 1 games from Facebook Marketplace. Fortunately, a trip to Nintendo’s contact page and a chat with a human saw the ban lifted.
Read the full article on nintendolife.com